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How to Use

Continously monitor and assess network performance, VoIP quality, and end-user experience.

Applications

Whether on premises or in the cloud, ensure that your websites and web-based services are responsive and delivering acceptable end-user experience. Shorten ticket life by accurately identifying the source of performance problems.

Features Include:

  • Problem domain indication
  • Reports and alerts when web apps fail to meet expected service levels
  • Global testing for expanded awareness of application performance

VoIP

Ensure successful business communication and collaboration by improving the quality of VoIP. Easily understand how, where, and when sessions break down via ongoing, synthetic calls before the issue impacts actual humans.

Features Include:

  • Measurements of MOS, loss, latency, and jitter
  • Alerts on service availability and call degradation
  • Easy-to-read dashboards to pinpoint the likely source of the problem

Network Performance

Validate the status of important network links and confirm service level agreement (SLA) compliance. Isolate problem domain to eliminate finger pointing between IT teams. Optimize resources to better manage network capacity.

Features Include:

  • Non-intrusive, ongoing, endpoint-to-endpoint performance tests
  • Standards-based performance tracking to verify routes, delay, and loss
  • Real-time awareness of degraded network quality and connectivity

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